I am entering my first full year with Great Lakes in 2019 and there is plenty to be excited about. The demand for data is growing rapidly and I continue to hear from customers how much they value working with Great Lakes to meet their needs. The one thing I have heard over and over again from customers is how our customer service group makes their lives easier. Our challenge is to continue to improve our service capabilities as the market and our company grow – this is critical as it is very important to our customers.
The one thing I have heard over and over again from customers is how our customer service group makes their lives easier.
Internally, I am amazed at the potential of our manufacturing capabilities. As the data communications products business has grown over the years, a highly automated manufacturing facility has been developed. Over the last several years, Great Lakes has explored other adjacent markets including NEMA rated enclosures and other steel-based products. The automation capabilities of the manufacturing facilities lend themselves very well to our customers who are looking for high volumes of products to meet their production needs. We have been steadily growing our footprint outside of data communications in recent years and I look for that to continue.
There is a great team in place at Great Lakes who treats the company as if it was their own – so far, they have made my job very easy and I’m looking forward to what 2019 has in store for us.
Want to learn more about GLCC’s new president, Jonathan Markley? Get to know him in this Q&A post.